Refund policy

Refunds

All Sales are final. No refunds.

Payment Terms

Payment is due in full at the time of purchase.

Quotes

All quotes are valid for 30 days from the date issued.

Warranty

Please refer to the manufacturer’s warranty for details. You may also speak with a Sleep BedR Mattress team member for more information regarding warranty coverage for your mattress or adjustable base.

100-Night Comfort Guarantee

We offer a 100-night comfort guarantee on mattresses priced over $1000. This policy does not apply to clearance or floor models.

To quality for an exchange the following conditions must be met:

  • A mattress protector must be purchased from Sleep BedR Mattress and used.
  • The manufacturer’s law tag must remain attached to the mattress.
  • You must sleep on the mattress for a minimum of 30 nights to allow your body to adjust to the new mattress.
  • If, after 30 nights, you are not satisfied, you may exchange the mattress for a new one. No refunds will be issued for items of lesser value. If the replacement is of greater value, you will be required to pay the price difference.

Please note: Mattresses that are stained, damaged, or fail inspection will not be eligible for exchange. An inspection will be conducted to confirm eligibility. A 10% restocking fee will also be assessed.

Order Cancellation

Orders canceled prior to the scheduled delivery date are subject to a 10% restocking fee.

Delivery

Please consult with a Sleep BedR Mattress sales associate for delivery availability and estimated delivery timelines.

Delivery

Please consult with a Sleep BedR Mattress sales associate for delivery availability and estimated delivery timelines.